This paper describes the experiences of two business faculty who taught two different levels of undergraduate business analytics courses during the COVID-19 pandemic. In particular, we focus on two challenges that arose during the shift to Emergency Remote Teaching, student engagement and teaching the use of software. We discuss our efforts to mitigate the effects of these problems and highlight the differences in implementing our strategies in a general-education (i.e., required for business majors) course versus an upper-level elective. Finally, we discuss lessons learned and recommendations for other educators regardless of their teaching modality.